Legal

Privacy Policy

Effective Date: May 1, 2026

KreatorHQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Account Information

  • Email address
  • Profile details

Platform Data

  • Creator profile inputs
  • Saved opportunities and interactions
  • Platform activity

Instagram Data (if connected)

  • Basic profile information
  • Analytics and insights (if permitted)
  • Messaging capabilities (if authorized)

Usage Data

  • Device and browser information
  • Pages visited and features used

2. How We Use Your Information

We use your data to:

  • Provide and improve the platform
  • Match creators with business opportunities
  • Generate insights and fit scores
  • Communicate with you

3. Legal Basis for Processing

We process your information based on:

  • Your consent (e.g., connecting your Instagram account)
  • Performance of a contract (providing the service)
  • Legitimate interests (improving and securing the platform)

By using KreatorHQ, you acknowledge and agree to this processing.

4. Instagram (Meta) Integration

When you connect your Instagram account, you authorize KreatorHQ to access permitted data through Meta APIs.

This data is used only to provide platform functionality and improve recommendations. We do not sell or misuse Instagram data.

You may revoke access at any time via your Meta account settings.

5. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.

We may share information with:

  • Infrastructure providers (e.g., Supabase)
  • Payment processors (Stripe)
  • Analytics tools (if applicable)
  • Legal authorities if required

6. Data Storage & Security

Your data is stored using secure third-party infrastructure. We implement reasonable safeguards but cannot guarantee absolute security.

7. International Data Transfers

By using KreatorHQ, you consent to your data being processed in jurisdictions where our service providers operate.

8. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw consent where applicable

10. Cookies

We use cookies and similar technologies to maintain sessions, improve functionality, and enhance user experience.

11. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of KreatorHQ constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or requests: support@kreatorhq.io