Billing & Refund Policy

This Billing & Refund Policy outlines how subscriptions, payments, and cancellations are handled on KreatorHQ.

1. Subscriptions

KreatorHQ offers subscription-based access to premium features.

By subscribing, you agree to pay recurring fees based on your selected plan.

2. Billing Terms

• Subscriptions are billed automatically on a recurring basis
• Billing is processed through third-party providers (e.g., Stripe)
• Prices and features may change with notice

3. Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless canceled prior to the renewal date.

4. Cancellation

You may cancel your subscription at any time.

• Cancellation stops future billing
• You will retain access until the end of your current billing period

5. Refund Policy

All payments are non-refundable unless required by applicable law.

We do not provide refunds for:

• Unused time within a billing period
• Partial subscription periods
• Failure to cancel before renewal

6. Failed Payments

If a payment fails, we may:

• Retry the payment
• Suspend access to premium features
• Cancel the subscription if payment is not completed

7. Changes to Pricing

KreatorHQ reserves the right to update pricing or subscription plans. Any changes will be communicated in advance.

8. Disputes & Chargebacks

If you have a billing issue, please contact us before initiating a dispute.

Unauthorized chargebacks may result in suspension or termination of your account.

9. Contact

For billing questions or support: support@kreatorhq.io